News

  • Are You Meeting (and Setting) Customers' Expectations?

    My family and I went out for brunch recently in Miami. We ordered about $60 worth of food, and when the waiter asked what I’d like to drink, I said...
  • How Entrepreneurs Can Develop Healthier Holiday Work Habits

    Don't let email and other work tasks eat up the time you should be spending with family. With year-end holidays less than two weeks away, how ar...
  • 7 Steps to Acquiring a Small Business

    You don't have to start a business to own one. Owning a business is one of the best ways to create lasting wealth and freedom. But there’s a lo...
  • 5 Trends That Will Reshape Customer Service Over the Next 5 Years

    If you're going to grow through the 2020s, you'll need to innovate. Customer service isn’t static. Phones replaced house calls. Email edged out ...
  • Women-led businesses are getting more VC funding than ever. But there's still a long way to go

    Investments in female-founded startups are higher than ever. Women-led businesses, which make up just 20% of venture-capital backed companies, to...
  • Cyber Monday was the biggest shopping day in Amazon's history

    This Cyber Monday set all kinds of sales records, including one that has become something of an annual tradition: Monday was Amazon's biggest shop...
  • Five Reasons for Small Businesses to Be Thankful This Thanksgiving

    As Thanksgiving arrives, small business owners have a lot to be thankful for this year. The overall economy is booming. The Dow Jones has several t...
  • 1-on-1 Meetings Are the Key to Great Leadership. Here's How to Do Them Right.

    As a leader, you need to take time to focus on your employees's development and needs. Managers have to do many things to become the leader thei...
  • How To Balance Work And The Holidays

    Holiday season is ramping up, along with stress levels. If you consider yourself among the many who experience holiday-related stress, you are in g...
  • 3 Ways to Help Introverts Shine in an Extrovert-Leaning Workplace

    It's up to leaders to ensure outspoken corporate cultures don't silence their quietest and brightest team players. When you think of a successfu...
  • How Leaders Can Deal With Getting Overwhelmed

    Being the boss doesn't have to be a burden. As a leader, you have a lot on your plate. Sometimes it can seem too much. How often do you find it ...
  • How This Entrepreneur Started (and Re-Started) a Successful Baby Clothing Business

    Paige Lauren shares the mindset it takes to create and run a clothing business (and take time off when you need it). In 2008, two things happene...